Crushoa, Kinvara, County Galway.
+353 (0)91 638 580

Frequently Asked Questions

Are you Irish based?

Yes 100%, Transcribe is fully Irish owned
and operated, Sinead Glennon is the
founder, and the company is based in
lovely Kinvara, County Galway. Keeping
jobs in the Irish economy and supporting
other Irish business is something Sinéad
feels strongly about.

Are your typists based in Ireland?

Yes

Are your typists Experienced?

We believe your typing deserves respect
therefore we deliver always accuracy and
efficiency. Our typists have legal
backgrounds. Indeed, our team have a
combined experience of 144 years typing.
Impressive!

What is your turnaround?

We have two (a) standard 24, 48 hours
and (b) urgent 3 hours. We are always
happy to discuss turnaround, as this can
vary so do call us on
091 638580.

Do you understand industry jargon or lingo?

100% we do,

Can you work with our letterhead templates?

Yes we can.

How do I pay you?

We invoice, you pay by EFT.

How do I get the sound files to you?

We exchange sound files through our
server or our typing@transcribe.ie
address. Occasionally, we have to ask
customers to transfer large sound files via
www.wetransfer.com – we are not
responsible for the security of this site.

What happens if I don’t need your service

Simple, you don’t need our service you
don’t use our service.

Can you cover holiday leave?

Yes, if your secretary is on annual
leave, use our service to keep the
typing queue moving.

Are you Irish based?

Yes 100%, Transcribe is fully Irish owned
and operated, Sinead Glennon is the
founder, and the company is based in
lovely Kinvara, County Galway. Keeping
jobs in the Irish economy and supporting
other Irish business is something Sinéad
feels strongly about.

What device do I use to dictate?

a. Our Transcribe App.
b. Your own dictatphone.

Can you accept a WAV or MP3 File?

Yes we can

Will you understand when I mumble?

Yes totally, our experienced ears mean we are in a much better position to decipher accents and tempo.

How long are you in business?

13 amazing years doing what we love.

We have an ongoing staff shortage at present can you help us for the moment?

Yes, we can. We can help ad hoc, long
term, short term, whatever the situation
that presents.

Can you take urgent typing?

Yes, we can prioritise your work. When
you have a letter or memo that is needed
urgently let us know and we will have it
back to you very promptly!

How do you charge?

We charge per minute audio, one minute
audio takes a typist four minutes from
typing down to proofing.